📄 General Terms

This website is operated by Runtogen. Throughout the site, the terms “we”, “us” and “our” refer to Runtogen. Runtogen offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

💰 Price and Tax

For International Deliveries Prices exclude all insurance and duties, unless stated otherwise on the quotation or invoice. Prices do not include freight and packing, VAT (or other applicable sales tax) or import duties where these are applicable.

Price and other information provided is subject to change without notice, and prices may be changed up to the time of dispatch. If prices change between the time of receipt of an Order and dispatch, Runtogen will contact Customer in advance.

💳 Invoicing and Payment

Buyer will be invoiced at the time of shipment of each Product. Invoices should be paid no later than 30 days after the invoice date, and Customers must themselves pay any bank charges that are incurred in making the payment.

Runtogen accepts credit card, cheque, bank and wire transfer as methods of payment. For further details please contact us by email or call us directly.

🚚 Shipping and Delivery

Products will be packed in Runtogen’s standard shipping packages. Shipments are made in accordance with Runtogen’s standard commercial practices via a carrier selected by Runtogen, unless otherwise agreed in writing between the parties.

Delivery dates set forth on a purchase order accepted by Runtogen are subject to change and are predicated on conditions existing at that time. Delivery times are approximate but Runtogen will use commercially reasonable efforts to complete delivery as set out on the Order acceptance confirmation.

🔄 Return and Replacement Policy

For Products purchased directly from Runtogen and its authorized distributors if the Product does not perform as described on the datasheet associated with the Product, Customer must notify Runtogen.

Any claims for damaged, missing or defective Product must be reported in writing to Runtogen by Buyer within three (3) business days from the date of receipt of Product. For any valid claim made, Runtogen shall replace the Product.

🔬 Product Use Limitations

All products are For Research Use Only. Not for Diagnostic or Therapeutic Use. The burden for safe use and handling of Products is entirely the responsibility of Buyer and anyone who purchases goods from Buyer and uses them.

⚖️ Limitation of Liability and Exclusions

Immediately upon receipt of each shipment of the goods, Buyer shall inspect the same. Any claim for shortage, credit or return of goods must be made in writing within three (3) business days after Buyer’s receipt of such goods.

Runtogen shall not be liable for, and Buyer assumes liability for, all personal injury and property damage connected with the handling, transportation, possession, processing, further manufacture, or other use or resale of the goods.

🌐 Jurisdiction

The validity, interpretation and performance of this contract and any dispute connected herewith shall be governed and construed in accordance with the laws of the locality of the defendant. All disputes in connection with this Contract or the execution thereof shall be settled through amicable consultation between both Parties.

In case no settlement can be reached through consultation, the dispute should be under the jurisdiction of the defendant’s court where the defendant is located.